SAP® Business Workflow

SAP Workflow Scenario: Maintenance Notification Approval

By Maavee Solutions

Maintenance Notifications (comes under Plant Maintenance) are used in maintenance processing in the event of a malfunction or exceptional situation to:

  • Describe the exceptional technical condition at an object

  • Request the maintenance department to perform a necessary task

  • Document work that has been performed

Maintenance notifications document maintenance tasks completely, and make them available for analysis in the long term. You can use them for preliminary planning and execution of tasks.. The transaction used to create Maintenance Notification is IW21.

Following are the steps involved in configuring Workflow whenever a Maintenance Notification is created:

The Workflow template used for Maintenance Notifications is WS20000317.

Please note that the following screen shots have been taken from ECC6.0 EHP6 system. However, the workflow template is valid from Release 4.6.

Go to transaction SPRO -> Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notifications -> Notification Processing -> Set Workflow for Maintenance Notifications.  

In the following screen, click on “Assign Agents”.

Expand “Process sample maintenance notification”. You can observe the three tasks that are part of this workflow template.

Click on the first task TS20000544 and set it to “General Task”.

Now the screen would look like below:

Repeat the above step for the other two tasks (TS20000545, TS20000546) as well.

Now go back to the previous screen and click on “Activate event linking”.  

Click here to continue...

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