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How to check and implement OSS notes
By Shivaji Gannavarapu, Wipro Technologies
Service Marketplace is one point communication with collection of different
portals for all customers, partners with SAP.
OSS is an online SAP service portal which that has updates about SAP patches and latest SAP note information. If standard SAP program has any bug or error, SAP will provide small correction instructions as SAP notes for customers. The correction instructions are implemented either automatically from the transaction ‘SNOTE’ or manually by registering the individual object in the online service portal for modification.
check for SAP Notes through the service portal
URL – ‘http: //service.sap.com’ in a browser.
And select the SAP Support Portal.
the OSS ID and password to login to the support portal.
Once we login to the SAP support portal, select the menu ‘Help &
Support’. In that again select ‘Search for SAP Notes’. A selection screen
is displayed where we can search for OSS notes by
A note number,
A Search term (Any description, for ex: ‘short
dump in QE51N’, etc).
a product error and Create SAP Message
When, we don’t find a relevant SAP Note for with a required
correction/fix, we can report an issue to SAP.
Select ‘Help & Support ->‘Report a product error’ menu.
Select the appropriate System ID.
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